Join Kinetic and play a vital role in ensuring seamless daily operations at our depots, contributing to the delivery of high-quality, customer-focused bus services.
About the Role
As a Dispatch Controller, you will be responsible for coordinating bus and driver movements to ensure services run efficiently and on time. You will manage daily scheduling, respond to last-minute changes, and work closely with drivers and depot teams to maintain service excellence. Your ability to stay organised under pressure, problem-solve in real time, and build strong relationships will be key to your success in this role.
Key Responsibilities
* Coordinate bus and driver movements to meet service and network performance targets
* Ensure all scheduled work is covered and respond to last-minute changes
* Monitor and report on depot run-outs, ensuring timely departures
* Manage driver schedules, leave requests, and compliance with fatigue guidelines
* Support operational continuity by responding to incidents and service disruptions
* Act as the first point of contact for drivers, providing guidance and operational support
* Ensure accurate payroll processing for drivers, including overtime and variations
* Assist with driver training and route familiarisation
About You
* Experience coordinating large teams in a fast-paced environment
* Strong organisational and problem-solving skills with a keen attention to detail
* Proficiency in Microsoft Office and operational systems
* Ability to work independently and as part of a team
* Excellent communication skills, with the ability to provide clear instructions in person and over radio/phone
* Understanding of safety and compliance requirements in a regulated environment
* Medium Rigid driver's licence and relevant authority (or willingness to obtain)
Why Join Kinetic?
* Be part of a growing organisation committed to enhancing communities
* Work in a fast-paced, collaborative environment where every day is different
* Opportunity for career growth and development within the transport industry
Ready to take the next step in your career? Apply now! #J-18808-Ljbffr