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Retail manager [fuel stop diner pty ltd, trading as rise the bakehouse]

Gladstone
Fuel Stop Diner, trading as Rise The Bakehouse
Posted: 2 April
Offer description

Rise The Bakehouse has flourished under new ownership since November 2025. Renowned for its premium handcrafted breads, pastries, and baked goods, the bakery has upheld a reputation for consistency, quality, and community-focused service. In the three months since the transition, the business has continued to build on its legacy, reinforcing its commitment to early-morning production and exceptional customer experiences.

As the bakery enters its next chapter, we are expanding our production capacity and enhancing our baking team to meet increasing demand. To lead this growth, we are seeking a dynamic Retail Manager who will uphold the tradition of quality while driving the future success of Rise The Bakehouse in Biloela, QLD.

This full-time position offers an annual salary package of AUD 75-80K, based on experience. The Retail Manager will be responsible for overseeing daily operations, ensuring consistent product quality, maintaining high service standards, and leading an efficient, motivated team to deliver exceptional results.

Key Responsibilities

* Manages the end-to-end daily operations of the venue, ensuring seamless service delivery and operational efficiency in line with Rise The Bakehouse standards
* Leads recruitment, onboarding, and continuous training to build a capable, customer-focused team that delivers a consistent brand experience
* Develops and manages staff rosters to balance labour efficiency with service quality across all trading periods
* Monitors daily sales, margins, and cost metrics, preparing reports and implementing strategies to achieve revenue and profitability targets
* Oversees supplier management, purchasing, and inventory control to maintain stock accuracy, quality, and cost-effectiveness
* Implements marketing strategies, local area promotions, and in-store activations to increase customer engagement and repeat visitation
* Maintains strict compliance with food safety, hygiene, WHS, and operational procedures
* Resolves customer feedback and complaints effectively to uphold brand reputation and satisfaction standards
* Collaborates with the management and the internal teams to ensure alignment with group objectives and operational policies
* Drives continuous improvement initiatives focused on efficiency, staff engagement, and customer retention

Skills and Experience Required

* Minimum 2–3 years of experience as a Retail Manager or a closely related role.
* Strong communication, leadership, and customer service skills.
* Ability to work effectively within a team environment.
* Willingness to relocate if required.
* Availability to work weekends and split shifts.

What Rise The Bakehouse Offers

* Career progression opportunities.
* A supportive and dynamic workplace environment.

How to Apply

Submit your application online. Only shortlisted applicants will be contacted.

Eligibility

Applicants must be Australian or NZ citizens, or hold the capacity to work in Australia permanently. Temporary visa holders will only be considered if no suitable permanent resident or citizen is identified after completing the required Labour Market Testing.

Job Type: Full-time

Pay: $75,000.00 – $80,000.00 per year

Application Question(s):

* If you are a visa holder, provide a subclass and expiry date.
* Do you have a valid skills assessment related to the role? Please provide your skills assessment status.
* Do you have a valid PTE/IELTS? If yes, provide each band score.
* How many years of _____ experience do you have?

Work Location: In person

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