About Us
We are IHG Hotels & Resorts, one of the world's leading hotel companies. Our purpose is to provide True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef offers a unique opportunity to work in a five-star luxury environment in the Whitsundays, with excellent career growth and professional training.
Your Day-to-Day Responsibilities
We are seeking Public Areas Attendants to join our Housekeeping Team. You will help ensure our rooms, suites, public areas, guest amenities, staff village, and facilities are always welcoming. Your responsibilities include:
* Attending to guest requests
* Reporting maintenance issues
* Checking out, servicing, and deep cleaning rooms per brand standards
* Attending to staff village rooms as needed
* Supporting the wider Housekeeping Team
What We Need from You
The ideal candidate should have strong communication skills, be approachable, and possess problem-solving abilities to enhance guest experiences. Fluency in the local language is essential; additional languages are a plus. Good reading and writing skills are necessary for following instructions. Physical fitness is required, as the role involves being on your feet most of the day and bending/kneeling frequently.
What We Offer
We offer a range of benefits, including:
* A base hourly rate under the Hayman Island Enterprise Agreement
* Subsidised accommodation with facilities like a pool, beach area, gyms, bar, buffet diner, laundry, movie room, corner store, and sports fields
* An active Staff Activities Calendar with tennis, yoga, hikes, markets, crafts, and more
* Career development opportunities with onsite trainers, skills training, and courses
* IHG Australia's myBenefits program including paid birthday leave, wellbeing resources, employee discounts, and more