Job Overview
The Product Support Engineer role involves providing technical support for products throughout their lifecycle.
* Troubleshoot and diagnose customer issues to ensure prompt resolution and high customer satisfaction.
* Create comprehensive documentation of support cases, solutions, and product updates.
* Collaborate with cross-functional teams to enhance product performance and customer experience.
Key Qualifications
To succeed in this role, you should have:
* A degree in engineering or a related field.
* At least 6 years of relevant work experience in aerospace or related industries.
* Demonstrated knowledge and expertise in systems engineering principles, data, and tools.
About the Opportunity
This is an opportunity to work with a team that delivers industry-leading uncrewed aerial system (UAS) services. The company is committed to fostering an inclusive environment that offers great opportunities for professional growth.
Benefits
The company offers a range of benefits, including:
* A supportive and collaborative work environment.