About This Role
You will act as a frontline problem solver, providing excellent communication skills and resolving issues to customers via phone or email.
Help build positive customer relationships by offering an exceptional first impression with superior administration skills and stellar customer support.
* Resolve customer complaints and concerns in an efficient manner
* Stay up-to-date with our products & services, and use this knowledge to enhance customer experience
* Assist customers with accurate and timely order placement, tracking & processing
* Foster strong and positive relationships with customers to encourage loyalty & repeat business