Job Title: Mobile Claims Specialist
As a mobile claims specialist, you will play a vital role in helping injured workers return to work and supporting their employers. We are committed to fostering a learning culture that allows us to continually invest in our employees, ensuring a long-term career with our organization.
The opportunity to make a positive impact on someone's life every day is a unique aspect of this role. You will feel great satisfaction knowing your talent and hard work has a purpose. Focus on early, timely and personal face-to-face claims management, helping injured workers return to work and supporting their employers.
This permanent, full-time position offers flexibility to work from home. As a key member of our diverse team, you will collaborate with claims specialists, liability specialists and other technical experts to manage a portfolio of claims.
Responsibilities include creating and driving return-to-work plans in conjunction with various stakeholders to ensure successful outcomes, conducting purposeful community-based visits inclusive of worksites or medical clinics on initial triage of a claim and at significant milestones during the life of the claim.
Key qualities we look for in candidates include passion and commitment to providing high-quality service in a face-to-face setting, excellent communication skills face-to-face, over the phone and in writing, and demonstrated ability to build trust and work closely with a wide range of customers from diverse backgrounds.
We value our people and are committed to supporting our employees by investing in their professional development and providing generous benefits.