Overview
At Port Macquarie-Hastings Council, our Utilities Operations team plays a critical role in delivering safe, reliable, and sustainable water and wastewater services to the community. As the region grows, the demand on essential infrastructure and operational services is increasing, making strong leadership, innovation, and operational excellence important.
Responsibilities
* Lead the day-to-day operations of Council's Utilities Process Team, ensuring water and wastewater services are delivered safely, efficiently, and in line with required service standards.
* Oversee operational maintenance and repair programs for water and wastewater infrastructure, ensuring effective service delivery across the Port Macquarie-Hastings region.
* Manage budgets, resources, and operational priorities to achieve best value outcomes and support the delivery of annual operational plans.
* Provide leadership, coaching, and performance support to staff to foster a positive, high-performing, and safety-focused culture.
* Contribute to the development and maintenance of Water and Wastewater Asset Management Plans and support the delivery of capital projects.
* Build strong relationships with internal stakeholders, contractors, and the community to support responsive and customer-focused service delivery.
* Monitor compliance with WHS legislation, environmental requirements, Council policies, and operational procedures.
* Identify and implement process improvements, innovation opportunities, and better practice initiatives to enhance operational performance and service delivery.
* Participate in after-hours and on-call services to support operational continuity when required.
Qualifications
* Degree qualifications in Engineering, Environmental Science, or another relevant discipline, with demonstrated experience relevant to the role.
* Proven experience within the utilities sector managing water and/or wastewater treatment, process operations, or bulk distribution services.
* Strong leadership experience with the ability to manage, coach, and develop teams while driving performance outcomes.
* Demonstrated experience managing operational services, budgets, resources, and achieving KPI and operational plan outcomes.
* Strong knowledge of Workplace Health and Safety legislation and experience promoting a positive safety culture.
* Excellent verbal and written communication skills, including the ability to prepare reports and provide technical advice.
* Proven ability to manage competing priorities, respond to operational challenges, and make sound decisions in a dynamic environment.
* Current Class C Driver Licence and the ability to participate in an after-hours on-call roster.
Remuneration And Benefits
* Employment type: Permanent, full-time role (35 hours per week plus flextime)
* Salary: Starting from $129,671.65 to $145,124.67 per year depending on skills and experience plus 12% super
* Allowances: Civil liability and on call allowance
* This role also qualifies for a leaseback vehicle or allowance
* Benefits: Flexible work arrangements - hybrid working and flexitime
* Discounted gym membership through Fitness Passport
* Annual uniform allowance and PPE provided
* Career development opportunities
* Annual salary increase as per the Local Government (State) Award 2023 plus annual salary review
* Long service leave after 5 years
* Generous employee assistance program
* Salary packaging options available through Salary Packaging Australia and Maxxia
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