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Digital communications officer

Coffs Harbour
All Recruitment Australia
Posted: 12 February
Offer description

Start Your Local Government Career in Beautiful Coffs Harbour!

Join the City of Coffs Harbour by facilitating the delivery of the City's digital communications content creation for external and internal customers.

Be part of a dynamic and diverse organisation!

$35.15 casual per hour - 35 hours each week!

Start ASAP - contract until 30th June 2026

About the role

As a Digital Communications Officer you will be responsible for;

* The daily management of the City's public website's content, using Open Cities, working in conjunction with the Communications & Brand team, uploading/updating content and creating webpages as needed.
* Continuous improvement of the City's public website, with goals including modernising digital services, improving UX, and ensuring compliance with accessibility and privacy requirements, while aligning with updated branding guidelines.
* Establish (or document) a clear governance position on non‐Open Cities sites, including ownership, access, support model, and escalation pathways.

For a copy of the position description – please contact our team on 02 6669 1000 !

Essential for this role

* Qualifications in communications or an equivalent combination of relevant contemporary experience and/or education/training particularly in a communications role.
* Demonstrated experience in managing digital platforms that enhance internal and external communications.
* Demonstrated experience developing engaging photographic and video content for promotional purposes.
* Willing to undergo a drug and alcohol test.

Knowledge and Experience

* Demonstrated ability to provide a high level of customer service to a variety of different council business units.
* Knowledge of digital marketing tactics such as search engine optimisation (SEO), social media marketing and email marketing.
* Demonstrated experience in using content management systems.
* Demonstrated high level interpersonal, written and oral communication skills.
* Demonstration of critical thinking skills and the ability to exercise good judgement and solve problems promptly and effectively.
* Demonstrated ability to work independently and collaboratively as part of a team.
* Demonstrated ability to plan and prioritise work tasks.
* Demonstrated knowledge and interest in communication technology and applications.

Your application will include the following questions

* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Digital Communications Officer?
* Are you willing to undergo pre‐employment drug and alcohol screening?
* Do you have experience with Search Engine Optimisation (SEO)?
* Which of the following content management systems (CMS) do you have experience with?
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