The hotel industry is a fast-paced and dynamic sector, requiring strong leadership to maintain high performance and quality of operations. As a key member of the management team, the General Manager plays a crucial role in ensuring the hotel's success by driving strategic decisions and implementing operational efficiencies. This involves collaborating with department heads to develop and implement effective strategies, managing budgets and resources, and making informed decisions that impact the hotel's profitability and market competitiveness. Moreover, the General Manager is responsible for maintaining excellent relationships with guests, owners, and colleagues, fostering a culture of accountability and promoting team engagement. Key responsibilities include: