5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.The RoleThe Higher Clerical Officer provides comprehensive administrative and clerical support to clinical and non-clinical staff to ensure the smooth running of the service. Responsibilities include supervising clerical staff, supporting line managers, and handling enquiries face-to-face or by telephone from the public, patients, and external agencies.About NHS LanarkshireJoin NHS Lanarkshire and be part of a team dedicated to patient-centered healthcare. We serve a population of 655,000 across rural and urban communities in North and South Lanarkshire, providing hospital, primary healthcare, and social care services.Candidate RequirementsSVQIII in Secretarial Studies/Business Administration with relevant experienceHigher Grade educationStrong interpersonal and customer care skillsExcellent communication skillsAbility to work under pressure and prioritize tasksGood organizational and planning skillsUnderstanding of procedures and processesProficient in Microsoft OfficeConfidentiality, diplomacy, and discretionNote: A full UK/EU/EEA driving licence is required where applicable.Desirable SkillsAudio typing abilityMeeting minute-taking skillsContract DetailsPermanent, full-time (37 hours per week)LocationBased in CAReS within Douglas Street ClinicAdditional InformationShortlisted candidates may be considered for similar roles in other locations.ContactFor more information, contact Alison Mckerracher at alison.mckerracher@lanarkshire.scot.nhs.uk or Marion Bisset at marion.bisset@lanarkshire.scot.nhs.uk (please include the job title and reference number).BenefitsMinimum 27 days annual leave plus public holidaysNHS Pension Scheme membership with life insurancePaid sick leaveOccupational health and counselling servicesWork-life balance policiesNHS Lanarkshire offers support services on various personal and work-related topics accessible via our links.Additional DetailsRefer to the Job Description for more details. For recruitment info, see our information pack or webpage.Job DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: AdministrativeIndustry: Hospitals and Health Care
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