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Please note as of the classification level has been amended.
This is a 12 month fixed term, full time position commencing early January 2026 with possible extension and/or permanency.
Shenton College is one of Australia’s leading co-educational schools with a population of approximately 2800 students and 300 staff. The College’s strength is in its commitment to develop the ‘whole child’ and empower them to be confident and independent learners, so that they can be purposeful contributors to the greater community, develop their dreams and achieve their goals. The College has a proud culture of excellence, and our success is built on the skills of an outstanding staff, both teaching and non‑teaching.
Find out more about our school by visiting or Schools Online.
The Role
Shenton College is seeking an enthusiastic and motivated Technical Support Officer to join our Technology Services team. This highly effective team is focussed on supporting the College community and ensuring the efficient operation and maintenance of a large computer network to help fulfil our educational and administrative goals.
The Technical Support Officer’s role demands a high level of everyday frontline support of both our students and staff, so well‑developed interpersonal and communication skills are highly desirable. You should be able to work effectively within a team, and independently with limited supervision.
Previous experience with the Department of Education’s Standard Operating Environment (SOE) will be well regarded, but it is not essential, and we encourage applicants with diverse technology backgrounds to apply. Previous experience with both Mac and Windows operating systems, associated desktop applications and hardware will be advantageous. It will be considered desirable if applicants also have some previous experience with Cisco‑based networking infrastructure, audio‑visual equipment, printers and other peripheral hardware.
Want to know more?
Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF). For more information about this opportunity, please contact Simon Hawks, ICT Manager on or.
Equity and Diversity
We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. Explore our Equity, Diversity and Inclusion Plan 2021‑2025 for more details.
Eligibility
- Be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
- Obtain a valid Working With Children Check before you start.
- Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit before you start.
Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF).
Application Instructions
Step 1: Select Apply for Job. Complete the online application form, including details of two (2) work related referees, preferably one (1) being your current line manager.
Step 2: Attach your documents. Your application should include:
- A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position.
- A two (2) page statement addressing the following selection criteria as outlined in the attached JDF:
- Demonstrated verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.
- Demonstrated conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.
- Demonstrated ability to install and maintain network systems incorporating the Internet and Electronic Mail.
- Demonstrated organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.
It is recommended you have your attachments ready before selecting Apply for Job.
Your application must be received before the closing date and time. Late applications will not be accepted.
For technical support submitting your application, you can call the Department of Education’s Recruitment team on for assistance.
Advertised Vacancy Number: IPS/SS.
Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position.
The Department applies a four (4) day breach period to this selection process.
Applications close: 4.30pm (AWST) on Monday, 1 December 2025.
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