OverviewFleet Healthcare is a leading mobile healthcare provider delivering physiotherapy, massage therapy, exercise physiology, occupational therapy, podiatry, dietetics, and other allied health services directly to clients in their homes.
We are committed to excellence, efficiency, and compassionate care.We are seeking a highly organised and proactive Administration Manager to lead and oversee our growing administration team.
This role is pivotal in ensuring our internal operations run smoothly and efficiently, enabling our clinicians to focus on delivering quality care.Base pay rangeA$75,000.00/yr - A$85,000.00/yrQualifications & experienceProven experience in administration management or a similar leadership role.Strong leadership skills with the ability to manage both local and remote teams.Excellent organisational and time management abilitiesHigh attention to detail and accuracyStrong problem-solving and decision-making skillsProficiency in email ticketing systems, VOIP systems, cloud-based tools, and computer applications (Microsoft Office Suite, Adobe PDF etc.)Previous experience in the healthcare sector (desirable but not essential).
Key responsibilitiesTeam Leadership & ManagementManage and support a team of two onshore and two offshore administration staff.Provide training, mentoring, and performance management to ensure high standards across the teamDelegate tasks effectively and monitor workloads to maintain productivity.Administration OperationsOversee the day-to-day functions of the administration team, including scheduling, client enquiries, therapist enquiries, data entry, and record managementMake decisions on administration-related matters to streamline workflows and resolve issuesDevelop and maintain efficient administrative systems, processes, and policiesCollaboration & CommunicationWork collaboratively with other departments, including operations, accounts, and recruitment, to ensure seamless operationsLiaise with clients and referrers to provide a high standard of service and maintain robust relationshipsAct as the point of escalation for administration-related issuesContribute to cross-departmental projects and process improvement initiativesCompliance & ReportingEnsure all administration processes comply with company policies, industry standards, and government regulations (NDIS, Aged Care, etc.)Maintain accurate records, reports, and documentationProvide regular performance updates and operational insights to senior managementBenefitsBe part of a growing organisation making a real difference in people\'s livesLead a supportive and collaborative administration teamOpportunities for professional development and career progressionCompetitive salary packageGreat office location, in close proximity to cafes, gyms, shopping centres, and the beachSeniority levelMid-Senior levelEmployment typeFull-timeJob functionAdministrativeIndustriesIT Services and IT Consulting
#J-18808-Ljbffr
📌 Administration Manager
🏢 Fleet Healthcare
📍 Sydney