Dance Northside is more than just a dance studio—we're a values-driven community now in our 20th year of operation. We are a professionally run community focused recreational dance studio where over 350 children, teens and adults attend weekly classes. Our core values of Kindness, Respect and Community underpin everything we do—whether in the studio, at performances, or behind the scenes.
About the Role
We're seeking an organised, proactive and people-focused Studio Coordinator to ensure the smooth and efficient running of our day-to-day operations. This is a varied role combining administration, customer service, communications and in-studio support. You'll be the first point of contact for families and staff, while also keeping our systems, enrolments and studio operations running seamlessly.
Key responsibilities include:
* Coordinating daily studio operations (onsite Mon–Thurs onsite - from home Fridays)
* Responding to enquiries across email, phone and social media
* Managing enrolments, class administration, waitlists, term administration and our CRM platform.
* Creating newsletters, studio communications and social media content
* Supporting teachers and families at the studio, ensuring a safe and welcoming environment
* Maintaining a current Working with Children Check
* Updating studio policy and procedures
* Providing administration and logistics support for concerts and performances
About You
You'll thrive in this role if you are highly technically proficient, extremely well organised, solution-focused, a people person and able to work independently and within a dynamic, community-focused environment.
Australian citizenship is required for this position.
We'd love you to bring:
* Strong administration and customer service experience
* A minimum of 1-2 years of administration and customer service experience
* Excellent technical proficiency
* Excellent communication skills both face to face and across digital platforms
* The ability to problem-solve and use initiative
* Confidence working with CRMs, studio software, Canva, Google Drive and Trello
* Experience with ClassManager/MyStudio or similar dance studio management software
* The ability to fully commit to all onsite in-studio hours (3.30pm - 7pm/8pm Monday - Thursday) 40 weeks of the year
* Proven experience in a child focused performing arts or community organisation (highly regarded)
* Dance teaching experience (highly regarded)
Why Join Us?
* Be an integral part of a supportive, fun and values-driven team
* Enjoy a varied role with both admin and in-studio work
* Hybrid work (onsite during school term, enjoy the flexible option of working from home during school holidays)
* Opportunities for professional development and growth
* Stable and predictable work hours within a vibrant and well organised arts organization.
* Employee Assistance Program (EAP) provided
* Participate in one complimentary adult dance class a week (optional)
* Make a genuine impact in a well established, creative and community-minded workplace
Role Details
* Start date: 6th January (with some flexibility for the right applicant)
* Hours: Approx. 18 hrs per week
* Award classification: Fitness Industry Award, Level 4 (depending on qualifications)
How to Apply
If this sounds like the perfect role for you, we'd love to hear from you
Click Apply Now and send through your CV and a short cover letter outlining why you'd be a great fit for the Studio Coordinator role Dance Northside.