Alfred Health
We are a leader in healthcare delivery, improvement, research and education. We provide health services to people living in the inner southeast suburbs of Melbourne.
* Fixed Term Full Time (1.0 EFT / 80 Hours) until March 2026
* Salary Package: $101k - $121k + Superannuation
* Located at 549 St Kilda Rd with travel required to Albert Road Clinic
* Fitness Passport (Subscription membership to select gyms across Melbourne)
* Frequent professional development opportunities
The Woman's Recovery Network - WREN
This is a comprehensive trauma-informed wellness focused service for women who present with mental health conditions. It assesses, treats and supports women over 18 years of age in a relational context.
The service will include a combination of inpatient and bed substitution beds. This includes perinatal beds, eating disorder beds, and general women's mental health beds within the Albert Road Clinic Hub.
Ngamai Wilam
Ngamai Wilam is a newly built residential eating disorder treatment facility set to open in May 2025. It provides 24/7 trauma-informed care for adults aged 18 and over in a gender-inclusive home-like environment.
The role of the Service Improvement Coordinator is to support and implement processes that guide the mental health service towards continuous improvement with a focus on feedback, audits and clinical risk management.
This position is a resource and contact person in relation to feedback & complaints management, risk monitoring and improvement, adherence to standards and legislative compliance across the service.
About You
Essential Skills and Experience
* A relevant tertiary qualification in a clinical discipline and/or health service management
* Experience or capacity to facilitate organisational change and involve staff and consumers in planning and service development initiatives
* Ability to review and analyse quantitative and qualitative data and compile appropriate reports
Desirable Skills and Experience
* Sound knowledge of quality management principles with emphasis on systems improvement
* Experience in facilitating and coordinating service-wide reviews and developing plans to implement identified changes
* Proven ability developing, monitoring and evaluating quality and risk management systems in a health context
* Excellent written and verbal communication skills and an ability to apply these skills to various stakeholders
Requirements and Benefits
* Australian working rights
* A current Working with Children Check and willingness to undergo a Background Check
* Salary packaging and novated leasing options
* Flexible health insurance coverage
* On-site car and bike parking opportunities nearby