Travel / Tourism Industry
- Richmond Location
- Excellent Team Environment
**The Company**:
**The Responsibilities**:
Working within the customer service team you will be responsible for assisting both domestic and overseas members.
Processing reservations
- Processing payments
- Ensuring all documents are completed accurately
- Assisting in the preparation of newsletters
- Attending information sessions
- Assisting members with general enquiries
- Various other duties as requested
**Skills Required**:
- **Customer service** or** call centre **experience
- Excellent communication skills both written and verbal
- Fluent in **English, Cantonese and Mandarin**:
- Exceptional telephone manner
**The Process**: