General Manager – Aged Care | Bunbury WA
Full Time | up to 20% STI Bonus
We are partnering with a leading national aged care provider to recruit an exceptional General Manager for a well-established 60+ bed Care Community located in Bunbury, Western Australia
Why this opportunity?
* ? Annual bonus opportunity up to 20% (based on agreed performance KPIs)
* ? Strong organisational support with clear career development pathways
* ? Work with a respected provider known for quality, safety, and resident-centred care
* ? Lead a stable Care Community with excellent potential for growth and development
The Role
As the General Manager, you will lead the Care Community across all operational, cultural, commercial, and clinical performance areas. You will champion a positive workplace culture, deliver exceptional resident outcomes, and ensure ongoing compliance with regulatory and organisational standards.
Key Responsibilities
* Create and maintain an inclusive, high-performance culture. Be a visible, values-aligned leader who inspires, coaches and supports the team. Build strong relationships with residents, families, and staff.
* Care & Service Excellence Ensure residents receive personalised, high-quality care that meets all physical, emotional, social and cultural needs. Maintain compliance with aged care standards, policies, and accreditation requirements. Respond promptly and constructively to resident and family feedback.
* Workforce Management Plan staffing requirements and ensure the right people are in the right roles. Lead recruitment, onboarding, performance management, and ongoing development. Drive retention through coaching, recognition, and succession planning.
* Commercial & Operational Leadership Achieve annual budget and financial performance targets. Maximise occupancy through strong stakeholder and referrer relationships. Manage rostering, funding processes, and resource utilisation effectively. Embed a continuous improvement culture across the Care Community. Use feedback, audits, and data to drive service excellence. Implement organisational initiatives and new processes efficiently. Foster a zero-harm safety culture for residents and staff. Ensure WH&S compliance, investigations, and ongoing risk management. Promote wellbeing and return-to-work initiatives where required.
About You
* Experience in aged care, healthcare or a highly regulated service environment
* Proven leadership experience including recruitment, coaching & performance management
* Strong financial acumen with experience managing budgets & commercial outcomes
* Experience managing compliance, quality systems & accreditation
* High computer literacy and current police check
* Resilient, proactive, empathetic, and an excellent communicator
* Knowledge of aged care standards, regulations & funding mechanisms
* Experience in complaints resolution, stakeholder engagement, or account management
If you're a passionate leader who thrives in a purpose-driven, people-focused environment, we'd love to hear from you.
Apply now or contact us for a confidential discussion.
Your application will include the following questions :
Which of the following statements best describes your right to work in Australia?
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