Customer Service Representative – Refrigeration Wholesale | GladstoneJoin a global leader in sustainable refrigeration and HVAC solutions.About the RoleWe're looking for an enthusiastic Customer Service Representative to join our Gladstone Refrigeration Wholesale branch.
In this hands-on role, you'll provide exceptional service to our customers, accurately process orders, support branch operations, and contribute to sales growth.
You'll be part of a supportive team that values collaboration, safety, and professionalism.Key ResponsibilitiesDeliver friendly and professional service to customers via phone, email, and counter salesAccurately quote and process sales orders, ensuring timely delivery and customer satisfactionAssist with inventory management, stock control, and merchandise displaysPromote products and identify opportunities to support branch revenue and margin targetsCollaborate with warehouse and sales teams to ensure efficient branch operationsUphold Beijer Ref's values: Committed, United, Engaged, StraightforwardAbout YouPrevious experience in customer service, retail, or wholesale (HVACR industry experience highly regarded)Excellent communication skills and strong attention to detailTeam-focused, reliable, and motivated to provide great customer experiencesProficient in basic computer systems and point-of-sale operationsForklift licence required (or willingness to obtain)Why Join UsAt Beijer Ref, we're committed to being the preferred provider of sustainable refrigeration and HVAC solutions.
You'll be part of a company that values safety, integrity, and excellence.How to ApplyIf you're passionate about customer service and want to be part of a team that values integrity and excellence — apply now
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