Job Advertisement: Receptionist at Woy Woy Auto Electrics
Location: Woy Woy, NSW
Position: Receptionist
Full-Time / Permanent
Woy Woy Auto Electrics is seeking a professional, friendly, and customer-focused Receptionist to join our dynamic team. As the first point of contact for our customers, you'll play a key role in delivering excellent service and supporting the smooth operation of our busy auto electrical business.
About the Role:
In this role, you will be responsible for providing a welcoming and efficient experience for our customers while assisting with the day-to-day tasks that keep our business running smoothly. Your key duties will include:
* Customer Service: Answering phone calls, greeting customers in person, and handling inquiries with a friendly and professional approach.
* Appointment Scheduling: Managing service bookings, coordinating repair schedules, and ensuring timely customer service.
* First Line of Service: Providing accurate information to customers regarding services, pricing, and expected wait times.
* Parts & Inventory Assistance: Assisting with customer inquiries on auto electrical parts and providing basic knowledge of products. Supporting inventory management.
* Admin Support: Performing general office tasks, including data entry, filing, and maintaining organized records.
Skills & Experience:
* Strong communication skills, both on the phone and in person.
* Previous experience in customer service or reception is preferred.
* Friendly, approachable, and confident in handling customer inquiries.
* Excellent organizational skills with the ability to multitask in a fast-paced environment.
* Computer Skills: Proficiency in Microsoft Office, Automotive customer software, and basic data entry.
* Knowledge of the Automotive Industry & Parts: Understanding of basic automotive systems and auto electrical parts is highly preferred. Ability to assist with parts-related inquiries is a plus.
* A keen interest in the automotive sector and willingness to learn more about auto electrical systems.
What We Offer:
* Competitive salary and benefits.
* A supportive, team-oriented work environment.
* Opportunities for growth and training in the automotive sector.
* The chance to work with a well-respected, locally owned business known for its expertise and quality service.
To Apply:
Please send your resume and a cover letter outlining your experience and qualifications to