* Blacktown area | Heavy Machinery Industry
* Up to $80,000 + Super + Bonus depending on experience
* Permanent Career Role with Global Leader
About the Company
Our client is a leading manufacturer and distributor of Industrial Heavy Vehicle equipment with global representation. This is an opportunity to represent their Country office as part of a cohesive team environment.
About the role Reporting to the Spare Parts and Customer Service Manager some of your key responsibilities will include:
* Handle parts enquiries and provide accurate parts interpretation for Aftermarket clients
* Place parts orders with suppliers and factories, managing order status and timely follow-up
* Assist with quotations, deliveries, and resolve customer queries to maintain strong relationships
* Help resolve spare parts issues efficiently and professionally
* Generate tax invoices for parts supplied to Service Technicians for Service and Repairs
* Act as the SAP Super User for ANZ Aftersales and Logistics, providing system support to internal staff on SAP processes
* Maintain the Parts SAP Manual and ensure the accuracy of the SAP parts master file; manage stock location data and coordinate with factories as needed
* Assist with warehouse operations including pick/pack, dispatch, goods receiving, and storage when required
* Physically check and process orders upon receipt and locate in the warehouse when necessary
* Support stocktake activities and perform other ad-hoc duties as required
To secure you this role you will have:
* Previous Spare Parts Interpreting experience
* Experience in the heavy equipment industry, earthmoving, Mining/Construction, or Industrial sectors
* Ideally you have experience working with Global business and overseas partners
* You have excellent customer service and enjoy interfacing with clients
* Intermediate MS Excel
* SAP experience would be an advantage
How to apply: Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.
What next Applications will be reviewed for this role and only suitable applicants will be contacted
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