Job details
* Position status: Permanent
* Position type: Full-time
* Occupational group: Administration
* Classification: AO3
* Workplace Location: North West Qld
* Job ad reference: QLD/MI685145
* Closing date: 24-Jun-2026
* Job duration: Permanent
* Contact person: Bronwyn Munokoa
* Contact details: 0484 048 347; Access the National Relay Service
Build Your Administration Career in Healthcare!
As a Relief Administration Officer, you'll provide administrative support across a variety of clinical areas, working closely with nursing, medical and community teams to ensure patients, visitors and staff receive exceptional service. With multiple opportunities available, this role offers diversity, professional development and the chance to make a real difference in your community.
About the role
Located in the heart of North West Queensland, Mount Isa offers an outstanding lifestyle with affordable living, short commute times, excellent recreational opportunities and access to some of Australia's most spectacular outback landscapes. Enjoy the benefits of a close-knit community while building a rewarding career in healthcare.
As a Relief Administration Officer, you will provide administrative relief and support across a range of hospital, community and primary health services, ensuring the smooth day-to-day operation of clinical and administrative functions.
* Provide reception, patient administration and customer service support, including managing enquiries, appointments, admissions, discharges and patient records.
* Maintain accurate information within a range of healthcare systems and databases while ensuring high quality record management and reporting.
* Contribute to efficient service delivery through effective workload management, stakeholder liaison, continuous improvement and peer support.
This role requires flexibility with availability to work full-time shifts between 7am and 11pm in line with operational requirements for the relief coverage needed across the health service.
Working with us
* Tax savings through salary sacrificing options are also available.
In your downtime
We offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.
Professionally
Our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.
PLUS
Access to the Training, Education and Professional Development Incentive funds.
Requirements
* Whilst not mandatory, a relevant qualification would be well regarded including Certificate III in Business or similar.
* C Class Motor Vehicle Licence.
* Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
* This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
* A period of probation may apply.
About North West Hospital and Health Service
The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.
The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.
Mount Isa is a great place to live and work!
Interested?
Download the Role Description for further information and application / interview preparation.
Contact: Bronwyn Munokoa on 0484 048 347.
Applications close: Wednesday, 24 June 2026.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community. We are an equal opportunity employer.
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