About Axiom Technologies
Axiom Technologies is a global IT services partner that supports medium to large-scale enterprises.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.
Key Responsibilities:
* Provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Technical Skills:
* Computer OS/Peripherals troubleshooting
* Handling Different PC Operating Systems (Windows 7/8 and 10)
* Performing Hardware Software Installation (understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
Personal Attributes:
* Good knowledge of Infrastructure support.
* Strong analytical and problem-solving capabilities
* Well-organized and highly detail-oriented
* Strong customer service ethic and great communication skills, both oral and written
In-depth Knowledge:
* Microsoft Office applications
* PC Laptop hardware
* PC Laptop peripherals, including printers
Basic Knowledge:
* Active Directory
* Exchange
* Apple OS
* SCCM
Required Qualifications:
* At least two of the following:
o PC Laptop OEM Maintenance Certification
o CompTIA A+ Certification
o Microsoft Certified IT Professional (MCITP) certification in the desktop area
o Microsoft Office Specialist (MOS) Certification
Experience:
* 1 year of relevant experience.
* Freshers and IT students are also welcome.