Summary:
We are seeking a highly motivated and experienced People and Culture Officer to join our team. The successful candidate will be responsible for managing all aspects of human resources, including recruitment, employee relations, performance management, and training and development. The People and Culture Officer will work closely with senior management to develop and implement HR strategies that align with the company's goals and objectives.
Responsibilities:
P&C Administration:
•Prepare and manage employment contracts, variation letters, onboarding documents, and offboarding processes.
•Maintain accurate employee records in the HRIS and personnel files, including contracts, position descriptions and compliance documentation.
•Coordinate onboarding activities, ensuring new employees have a welcoming and compliant start to their employment.
•Assist in the preparation and review of P&C policies, procedures, and templates.
•Manage compliance requirements such as police checks, vaccination records, training records, and working rights verification.
•Prepare regular P&C reports and documentation to support workforce planning and compliance audits.
•Provide general administrative support to the P&C team and assist with P&C-related projects, initiatives, and communications.
•Manage P&C inbox and respond to employee queries in a timely manner.
•Support P&C team in all areas, incl. performance management, remuneration & benefits, workforce planning, etc.
•Ensure employees complete required training and certifications.
•Support internal learning initiatives and workshops.
•Assist with payroll-related administration as required.
•Support internal engagement initiatives, such as employee surveys and events.
•Assist in implementing wellbeing programs and activities.
•Promote a positive workplace culture aligned with company values.
•Ensure P&C processes align with employment legislation and company policies.
•Support audits and compliance reporting.
•Maintain confidentiality of sensitive employee information.
Employee Relations
•Provide first-level advice to managers and employees on employee relations matters, including awards, enterprise agreements, Fair Work obligations, and
internal P&C policies.
•Support the coordination and management of performance management processes, grievances, and disciplinary procedures.
•Assist with workplace investigations by gathering documentation, attending meetings, and preparing reports in line with best practice and confidentiality standards.
•Support the interpretation and application of the Aged Care Award, Fair Work Act, and other relevant employment legislation.
•Contribute to maintaining a positive and compliant workplace culture through education, coaching, and training initiatives.
•Monitor and report on employee relations trends and risks to P&C leadership.
Qualifications:
* Bachelor's degree in human resources, business administration, or a related field
* Minimum of 2- 3 years' experience in a similar role
* Strong knowledge of HR policies, procedures, and best practices
* Excellent communication and interpersonal skills
* Exposure to employee relations work including supporting investigations and performance processes
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Experience in aged care, health, or community services highly regarded.
* Proficient in Microsoft Office and HRIS systems