Customer Service and Rental Sales Representative
We are seeking a motivated and customer-focused individual to join our team as a Customer Service and Rental Sales Representative.
About the Role
This is a full-time opportunity based at Gold Coast Airport, where you will be working in a fast-paced environment to provide exceptional customer service and sales support.
Your primary responsibility will be to establish customer car rental needs by actively listening and reviewing our various add-ons and services to determine what best suits their requirements.
You will also be responsible for communicating rental procedures and guidelines effectively, completing rental bookings in a timely and efficient manner, and answering customer questions and inquiries.
Required Skills and Qualifications
* A valid driver's license
* Availability to work on a rotational roster that includes evenings, weekends, and public holidays
* Working rights in Australia
* Previous experience in retail, hospitality, customer service, or similar roles
* Sales experience is highly regarded
Benefits
As a valued member of our team, you will enjoy:
* A competitive rate with loadings and overtime rates
* Performance bonuses
* Employee discounts on car rentals across Avis Budget Group
* Full training provided to help you achieve your goals and reach your potential
* A wellbeing program including discounted life insurance options, health cover, and superannuation options
* Access to Perkbox – discounts and offers with hundreds of retailers and big brands
* An Employee Assistance Program (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Us
We are a leading provider of mobility solutions, operating a global fleet of over 11,000 vehicles across approximately 180 countries. With more than 70 years of experience, we are committed to innovation and moving the future of mobility forward.