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Customer service mail coordinator

Alice Springs
beBeemail
Customer Services agent
Posted: 10 July
Offer description

KBR's National Security Solutions team delivers high-end engineering and advanced technology solutions to customers in the intelligence and national security communities. As a Customer Service Mail Coordinator, your work will have a profound impact on protecting our nation's most critical role – national security.


Why Choose This Role?

* Innovative Projects: Collaborate with a dynamic team that thrives on innovation, fostering a supportive and intellectually stimulating workplace.
* Collaborative Environment: Be part of a team that excels at managing day-to-day operations with precision, ensuring seamless communication and logistics.
* Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security.

This is a contingent position based upon contract award.


About the Job

As a Customer Service Mail Coordinator, you will:

* Sort and distribute incoming mail.
* Prepare outgoing mail (enveloping, stamping, sorting).
* Manage postal requirements and ensure postage is up-to-date.
* Maintain records and logs of mail.
* Implement quality control measures to ensure installations and repairs meet or exceed set standards.
* Facilitate clear and consistent communication within the team and with stakeholders to keep everyone informed and aligned on project goals and updates.


Requirements

* Must be a US or Australian citizen.
* Must have a US Secret clearance, or an Australian NV-1 clearance.
* Must have a minimum of two years of USPS or AUS Mail experience.
* Excellent organizational and time management skills.
* Working knowledge of mail processes and postal regulations.
* Attention to detail to ensure high-quality service delivery and compliance with safety standards.
* Flexibility to adapt to changing conditions, technologies, and requirements.
* Strong decision-making skills to resolve issues quickly and effectively under pressure.

This role will be located in Alice Springs. This position is expected to be onsite 100%.


Benefits

We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.


About Us

We are passionate about our people and our Zero Harm culture. We strive to create a safer, more secure, and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.

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