About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. Join a Team Where Your Work Truly Matters Our People Make the Difference – our people are valued, equipped, empowered and committed to our values and mission. Purpose-led practice – Be part of a not-for-profit organisation that puts people, not profits, at the heart of care. Attractive Remuneration plus packaging benefits – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions. Perks and Benefits – We love our employee benefits, and you’ll love them too! Get discounts on private health insurance, gym memberships and travel and so much more Why Join WMQ’s Specialist Disability Accommodation Team? Our Supported Disability Accommodation team is dedicated to creating safe, inclusive, and empowering environments where individuals with disability can thrive. We focus on providing personalised support that promotes independence, dignity, and quality of life. Through compassionate care and a commitment to meaningful outcomes, we help residents feel at home while keeping them connected to their community and pursuing their goals. Your Role as Manager - Specialist Disability Accommodation Services As the Manager you will oversee the effective and efficient operations of a specialist disability accommodation service. They will coach, mentor and supervise a team which may include Registered Nurses, Disability Support Workers, Therapy Assistant, Community Access Facilitator, Cook/Chef and Hospitality staff. They will also broker/liaise with Allied Health, Medical Practitioners and other services as required. The Manager is responsible for ensuring holistic, effective customer centred service delivered to (including clinical needs) prospective and existing residents. You’ll deliver person-centred services across our SDA service you’ll empower individuals to live more independently, safely, and meaningfully by: Effectively and efficiently manage the service ensuring that the needs and requirements of residents are met in accordance with the Human Services Quality Framework, NDIS Quality and Safeguards Commission and all other related legislation and compliance regulations. Effectively manage the implementation and ongoing delivery of NDIS & TAC Supported Accommodation supports in the service. Ensure all care to residents is developed in partnership with them, their families and significant others, which provides for their holistic health and well-being. Undertake performance management, workforce planning, rostering, recruitment, orientation and training for all staff. Contribute to the preparation of the budget and service plans on an annual basis for the service and be accountable to achieve budgeted revenue and costs, reporting monthly on financial outcomes / KPI’s and variances. Participate in the development and maintenance of individual SILS and RoC’s to best determine levels of support for current and future residents. Provide effective team management invoking a positive collaborative team culture. Contribute to continuous quality improvement processes to ensure a high standard of practice and service delivery. What We’re Looking For A demonstrated background and experience in overseeing/managing service provision to people with a disability and/or people with complex medical support requirements. A background in supported accommodation delivery is particularly desirable. NDIS experience is highly regarded. Tertiary qualifications in a related field. Demonstrated capacity to work with a team environment to develop supports and/or support services around the needs of people with disabilities, particularly relating to their needs and wants. Demonstrated knowledge and success in leading a group of multi-disciplinary staff to provide agreed support to residents. Experience and knowledge in human resource activities, including but not limited to recruitment, supervision and mentoring of staff. Experience and ability to work within financial parameters, including taking responsibility for the preparation and achievement of budgets and KPI / Benchmark reporting. Highly developed interpersonal, verbal and written communication skills, including strong networking and influencing skills with the ability to effectively lead and manage diverse internal and external stakeholder requirements. Essential Requirements Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy) Relevant probity checks required by legislation and WMQ Limited policy. Current Driver’s Licence and willingness to travel for work Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.