Overview
We're looking for a talented and passionate go-getter to join Coliban Water as an Education and Events Officer. You'll be the face of Coliban Water out in the community to talk about the great things we're planning. You'll be well organized and energetic, comfortable with deadlines and the unexpected, and able to communicate in person, over the phone, or by email to coordinate, plan and execute events and education sessions. You'll collaborate with people of all ages and walks of life and advocate for customer needs back into the business. This role may require work outside normal hours. In return, you'll be part of a great team doing work that makes a real difference to the community.
Key Responsibilities
* Identifying, initiating, developing, implementing and evaluating engagement plans that align with Coliban Water's vision and purpose.
* Working collaboratively with team members on the development of education, communications and engagement activities using existing and new channels to ensure messages to customers and stakeholders align.
* Identifying opportunities or problems and providing recommendations and advice on engagement best practice options to address them.
* Coordinating the sponsorships and donations program.
* Developing and implementing engagement tools for use by all staff.
* Analyzing feedback and data from various channels for continuous improvement and development of the engagement and events effort and impact.
* Developing internal staff capability in engagement, including opportunities for all staff to participate in activities with customers.
* Performing relevant roles in the Incident Management Team as required.
About you
* Highly developed engagement skills with the ability to build effective and professional working relationships with internal and external stakeholders.
* Demonstrated analytical, planning and problem-solving skills.
* Ability to perform a variety of tasks to deliver an effective engagement and events program, with flexibility to respond to changing priorities and operational demands with minimal notice.
* Proven ability to provide tactical and strategic advice on engagement activities to management and staff at all levels.
* Proven experience delivering an engagement program that can be delivered face-to-face or online.
Salary and Enquiries
The salary and conditions for this position are as per the Coliban Water Enterprise Agreement 2021 Band 3, $74,200-$90,097 + superannuation. This is a full-time ongoing position and the salary range will be offered commensurate with skills and experience.
Enquiries: For further information please contact Lauren Armstrong on 0487 111 305 or via email at Lauren.armstrong@coliban.com.au.
How to Apply
To apply, please submit your resume and cover letter by Thursday 19 February 2026.
Why join us?
At Coliban Water our people are on a mission to create a better life for our customers and communities—now and tomorrow. We work from a location that services 49 towns from Trentham to Echuca. Our commitment to inclusion means you'll feel at home here no matter who you are, who you love, or what you stand for. You'll receive a monthly accrued day off, time off over Christmas, flexibility to shape your work to suit your lifestyle, and generous parental, carer and workplace study leave policies. We balance a small-team rhythm with the reach and resources of one of the largest Victorian regional urban water corporations.
Notes for Applicants
Applicants will need to successfully complete core training requirements in the expected timeframes and may be required to undertake Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable. Applicants may also be required to provide evidence of Right to Work in Australia. We welcome applications from individuals of all abilities and are committed to an accessible and inclusive workplace. If you need any support during the application process or require interview adjustments, please contact Lauren Armstrong on 0487 111 305 or via email at Lauren.armstrong@coliban.com.au. Please indicate any adjustments you may need to participate in the recruitment process and carry out the role. Applicants may be contacted prior to the closing date of this advertisement.
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