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About the Company
This award-winning family business has been operating for over 30 years and is recognised as a trusted leader in the swimming pool industry. With continued growth and a strong market reputation, they are now seeking an experienced Senior Sales & Operations Administrator to support the business and contribute to ongoing success.
About the Role
This is a full-time opportunity to join a stable and supportive team that values accountability, communication and professionalism. Reporting directly to the General Manager, you will play a key role in coordinating administration, sales support and operational workflow across the business. If you enjoy working in a fast-paced environment where reliability and initiative are recognised, this role offers a genuine long-term career pathway.
Key Responsibilities
Sales Duties
- Respond to and manage retail sales enquiries promptly and professionally
- Oversee the lead-to-quote and follow-up process within set timeframes
- Monitor the shared Sales inbox to ensure all enquiries are actioned
- Enter Trade Sales orders on behalf of the GM and Director
- Support the Retail Sales team in achieving sales targets
- Process Trade Customer invoices post-shipment
- Conduct onsite visits and prepare accurate customer quotes
- Provide tailored product advice and recommendations
- Maintain accurate sales records and forecasts within MYOB Acumatica
- Review open sales orders to ensure timely progress
- Coordinate installation scheduling with Operations
- Attend monthly sales meetings and contribute insights
- Prepare monthly reports on leads, quotes and conversion outcomes
- Respond to social media enquiries (Monday-Friday)
- Review and process corporate card expenditure for the Sales team
- Assist with website updates alongside the website designer
Operations Duties
- Ensure Trade Customer sales orders are processed accurately through the warehouse
- Coordinate with Operations to schedule retail jobs efficiently
- Assist in streamlining processes between Sales, Warehouse and Operations
- Identify and recommend improvements to enhance workflow and efficiency
Skills & Experience
- Minimum 5 years' experience in a similar position preferably with pool knowledge
- Previous product or pool industry knowledge highly regarded
- Strong Microsoft Word and Excel abilities
- Excellent communication skills
- Able to work independently and take initiative
- Quick learner with strong organisational discipline
Culture & Hours
The team works hard but keeps things relaxed and collaborative - everyone pulls their weight and supports one another. Standard business hours are Monday to Friday, 8:30am - 5:00pm.
Perks
- $90,000 - $100,000K + Super (depending on experience)
- Long-term role with progression opportunities
- Close-knit, down-to-earth team environment
- Direct access and mentorship from a hands-on General Manager
Ready to step into a role where your reliability and initiative are genuinely valued?
Apply now with your resume - or for a confidential chat, contact us today.
Apply now by clicking the apply button below, or for a confidential discussion, reach out to Desiree Taylorat or via email at. Explore more opportunities and find your next role on our website:
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📌 Senior Sales
🏢 Frontline Construction Australia
📍 Brisbane