Start your new chapter today at CQR!
Are you an energetic and compassionate Medical Receptionist ready to make a real difference in the lives of patients?
Join a high-performing team known for its warmth, expertise, and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.
⚕️ About Us
Central Queensland Radiology (CQR) is part of the Integral Diagnostics (IDX Group) - one of Australia and New Zealand's leading providers of quality diagnostic imaging.
With eight fully accredited practices across Gladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart. We also collaborate closely with our Sunshine Coast Radiology colleagues, providing services across both private clinics and hospitals.
About the Role
We're looking for a friendly and motivated Medical Receptionist to join our welcoming front desk teams at Gladstone Hospital and our private clinic at Dawson Road.
As the first point of contact, you'll play a vital role in supporting patients accessing a full range of imaging services - from X-ray, Ultrasound, CT to MRI and Interventional Procedures
This is a Monday to Friday role, rostered between 6.30am and 6pm - working a 9-day fortnight with a rotating RDO and no weekends, giving you the work-life balance you deserve.
A Day in the Life
* Greeting patients and creating a welcoming first impression
* Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)
* Working closely with Medical/Surgical wards and our technical team
* Inpatient procedure and CT Injection bookings
* Coordinating with referrers and doctors for appointments and results
* Attending staff meetings and ongoing training sessions
* Maintaining compliance with workplace health & safety and company policies
About You
You'll thrive in this role if you have:
* Previous experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar) - highly regarded
* A professional, approachable, and confident communication style - in person and over the phone
* Knowledge of medical terminology or practice management systems (an advantage)
* A collaborative, proactive attitude and high integrity
* A well-presented and patient-focused approach
* Excellence in customer service delivery in order to exceed patient and referrer expectations.
* Effective communication and interpersonal skills to show patients care, compassion, and empathy
* Excellent attention to detail to ensure patient confidentiality
* Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.
* Detailed analytical and problem-solving skills
* Strong attention to detail and focus on completing high quality work
Why Join Us?
At CQR, we know our people are our greatest strength. Here's what you'll enjoy:
* A strong culture that fosters teamwork, community, and inclusivity.
* State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career
* Full Uniform provided
* Staff recognition programs and awards
* Fitness Passport with over 1000+ locations nationwide
* Employee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.
* Fantastic development opportunity to further your career with Imaging Queensland
How to apply
Click \"Apply\" today or reach out to Jodie on *** with any questions.
We welcome applications from Aboriginal and Torres Strait Islander peoples with relevant skills and experience.
✨ Start your new chapter at CQR - where care begins with you.