About the Role
As a Store Manager, you'll play a pivotal role in achieving sales targets, managing daily operations and delivering exceptional customer experiences.
You'll lead by example, mentor and coach your team and ensure operational excellence across stock management, visual merchandising and compliance.
Responsibilities
Lead, mentor, and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
Oversee and implement effective stock management practices and execute visual merchandising standards that align with the brand's direction.
Manage all store administrative tasks, including payroll, banking, and creating efficient rosters.
Recruit, onboard, and train team members while cultivating a positive and supportive work environment.
Handle customer complaints and inquiries, ensuring excellent service and building lasting customer relationships.
Maintain compliance with company policies and procedures to ensure smooth and efficient store operations.
Why work for Suzanne Grae?
Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP).
Participate in our long-standing community partnership program with the Women's Community Shelters.
Join a supportive team that values collaboration, creativity, diversity and growth.
Benefits
Work life balance with a 3-day weekend on a fortnightly, full-time, rotating roster and no Sunday shifts.
Our comprehensive online learning program followed by in-store training with your Business Manager.
Access to Management Development Programs for fantastic career pathways to the Sussan Group business.
Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing.
Generous 50% team member discount on Suzanne Grae product.
Opportunity to achieve monthly and seasonal bonuses.
Discounted private health insurance through Medibank Private.
If this opportunity aligns with your skills and aspirations, we would love to connect with you.
The Sussan Group is committed to supporting an inclusive recruitment process, ensuring a fair recruitment experience.
We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.
Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.
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