Change & Communication Analyst (12‐month contract), NT Gov
PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.
Scope of Works
* Change Impact Analysis – work with program and business stakeholders to clearly identify and document what has changed between current and future state processes.
* Change workshops & briefings – develop presentation material and briefings and facilitate engagement sessions with both program and business stakeholders.
* Communications – develop and deliver change communications, including updates, presentations, key messages, newsletters, and briefing packs.
* Change activities – support the Manager with communication, engagement and training interventions that enable a successful change journey for stakeholders.
* Readiness assessments – identify and deliver activities to enable optimal adoption of changes to current practices, workflows and/or processes.
* Stakeholder partnership – establish and maintain strong relationships with technical and business stakeholders.
* Support post‐implementation and review process.
Essential Skills and Experience
* Over 2 years' experience in a Change and Communication Analyst or similar role.
* Experience delivering complex business change within large scale transformational programs.
* Minimum 2 years' hands‐on communication experience across fast‐paced and geographically dispersed projects, with strong design skills using Microsoft 365, SharePoint, intranet tools, Adobe Pro/Illustrator, and other IT tools.
* Demonstrated experience in stakeholder engagement and building collaborative relationships to support effective change adoption.
* Proven ability to develop high‐quality communication materials tailored for diverse audiences and channels.
* Ability to apply change management principles, tools and techniques to support program outcomes.
* Experience supporting business readiness activities and executing communication strategies.
* Strong stakeholder management skills, with the ability to identify delivery risks and implement suitable mitigation strategies; formal change management qualifications are desirable.
Desirable
* Tertiary qualifications in a relevant discipline (e.g., Human Resources, Psychology, Business, or Communications) and/or professional certification in a recognised Change Management methodology (e.g., Prosci, Association of Change Management Professionals, or Change Management Institute) or demonstrated equivalent professional experience.
Personal Qualities required of Candidate(s)
* Thorough understanding of communication and change analysis principles, methodologies and change management best practices.
* A critical thinker with the ability to connect the dots and identify solutions.
* An effective communicator (written and verbal) who tailors ideas in ways that are appropriate to the target audience.
* Ability to work in an agile environment.
* Good attention to detail and analytical skills, with the ability to draw conclusions and insights from data.
* Excellent prioritisation skills to support an agile product delivery.
* Well‐developed cross‐cultural communication, influencing and interpersonal skills with the ability to build and sustain productive relationships.
* Ability to think analytically and research widely, to identify solutions and resolve issues and to initiate and promote actions.
* Behaves in a respectful and professional manner, maintaining high integrity and transparency.
Background information / Compatibility requirements
Introduction Digital Project Services (DPS) delivers very complex, high value, and / or high‐risk ICT programs and multi‐year digital transformation initiatives for core frontline services through an inter‐agency collaborative approach. DPS also provides a range of additional project management to support agency businesses.
In order to deliver the programs and projects, DPS relies extensively on service providers and their capability to source specialist services to meet the specific demands of the program needs.
Overview of the project & work unit the position is related to: The Change and Communications Analyst will support the project by delivering a range of change management, engagement, communication and training activities. This includes analysing and documenting change impacts, developing and facilitating workshops and briefings, and producing clear and targeted communication materials. The role will contribute to engagement, training preparation, and business readiness activities to support stakeholder adoption and transition to business as usual. Strong partnerships with technical and business stakeholders will be maintained throughout the project, along with support for post‐implementation review and continuous improvement.
Contact
If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491 451 213 or reach out athena.yung@persolapac.com.
Who we are
At PERSOL, we connect people to meaningful work and growth. With decades of experience and a future‐focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people‐first approach.
We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives. We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.
Ready to make your next move? Apply now to join our team.
To learn more about life at PERSOL, visit persolaustralia.com or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.
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