Job Opportunity:
This role presents an exciting opportunity to collaborate with our management team, focusing on the leadership and commercial aspects of home care services. Key responsibilities include coordinating client appointments, maintaining staff availability, and ensuring service levels meet care requirements.
* Collaborate closely with senior management to drive the success of home care operations.
* Develop and implement effective scheduling systems for clients and staff.
* Manage staff rosters to optimize service delivery and maintain high standards of care.
* Provide exceptional customer service through timely responses to inquiries.
* Support meetings and events by drafting agendas and facilitating communication among teams.
* Oversee general administrative tasks within the home office setting.
Requirements:
* Demonstrated expertise in customer service and relationship-building skills.
* Proven ability to effectively communicate with diverse stakeholders.
* Experience with roster management and scheduling systems.
* Proficiency in Microsoft Office applications and platforms.
* Ability to work collaboratively as part of a multidisciplinary team.
* Previous experience in aged care environments is highly valued.
What We Offer:
* A flexible working environment that prioritizes work-life balance and employee wellbeing.
* Ongoing opportunities for professional growth and development within our organization.
* Salary packaging options through Maxxia.
* Employee assistance programs, including discounted health insurance and access to counseling services.
* An Employee Referral Program to encourage colleagues to recommend friends for roles within our organization.