Job Summary
We are seeking a detail-oriented and organized Export Documentation Specialist to join our team. In this role, you will be responsible for processing and organizing export sales orders in our ERP system.
* You will coordinate domestic & overseas transport, ensuring timely and efficient delivery of goods.
* A key aspect of the job is preparing export documentation, including health certificates, trade certificates, and regulatory documents.
* You will communicate with customers, freight forwarders, labs, and international stakeholders to resolve any issues that may arise.
* Additional responsibilities include handling export sample requests, from production to transport to paperwork, as well as recording and updating export regulatory requirements.
* You will also assist with customer complaints, audits, and quality processes, providing front-desk support when needed.
* In this dynamic role, you will have the opportunity to support continuous improvement and contribute fresh ideas to enhance our operations.
Key Requirements
* Experience with ERP systems and export documentation processes.
* Strong organizational and communication skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite.
* Familiarity with export regulations and compliance procedures.
What We Offer
* A competitive salary and benefits package.
* Ongoing training and professional development opportunities.
* A dynamic and supportive work environment.
* The chance to work with a diverse range of customers and stakeholders.
About Us
We are a leading manufacturer with a reputation for excellence and innovation. Our team is passionate about delivering high-quality products and exceptional customer service.