Organisation/Entity: Transport For NSWJob category: ProjectsJob location:Newcastle, NSW, AU, 2302Job reference number: 99678Employment type: Fixed Term Full-TimeSalary range: $75,156 - $82,669You’re agile, keen, and open to meaningful work and opportunities that come your way.Your expertise in communication, problem-solving, empathy, and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives in our community.In this role, you'll:You’ll be part of the Finance Team under the Corporate Services division. You’ll be part of a high-performing team working out of the Newcastle Service Centre, managing general updates, processing sales orders, journals, and providing month-end support.You will act as the first point of contact across multiple customer service channels, adhering to processes and practicing customer service to deliver positive outcomes.This is a temporary position until 19th December 2025, based in our Newcastle service centre.For more information on this position and business unit, view the role description and information pack.About YouYou have experience working in a contact centre setting providing Customer Service, Administration, and Finance-related assistance. You can follow strict processes, are comfortable working against high volumes of work, and can work across multiple systems simultaneously.You must be able to travel to work from Newcastle at least three times a week.Who We AreTransport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities, and industry every day.Join usOur workforce is as diverse as the community we serve. For further information on our inclusion and diversity initiatives, visit Transport careers.We offer a wide range of employee benefits, including our award-winning flexible and hybrid work options.This role is hybrid-friendly, allowing you to mix in-person days at your team’s home base with remote days.What are you waiting for? Connect with us. Apply now!Applications close: 11:59 pm Monday, 12th May 2025.For more information about this role, please contact CHRISTINA.PARK@TRANSPORT.NSW.GOV.AU.Aboriginal people and people living with disability are supported throughout the recruitment process and at work. We encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info, or speak to your talent team member to arrange any adjustments needed.Need help with your application? Take a look at our application tips video series.#reghybJob Segment: Call Center, Developer, Temporary, Web Design, Customer Service, Technology, Contract, Creative
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