Overview
Ipswich Riverlink Centre Management
Ipswich Riverlink Shopping Centre is seeking a Casual Customer Service Representative to join the Centre Management team.
Hours may differ from time to time, average 50-60 hours per fortnight, alternate weekends, and relief work when other office staff are on Leave. Riverlink Centre Management office is a dynamic and fast-paced environment with a productive and proactive team culture.
Key Responsibilities
* Welcome and assist visitors, tenants, contractors, and the general public.
* Manage telephones, front counter enquiries, mobility hire, and gift voucher sales.
* Coordinate with contractors and security, including after-hours access.
* Process accounts payable/receivable, invoices, and statements in MRI.
* Assist with leasing documentation, renewals, and system updates.
* Provide administrative support to Management, including mail, filing, and reporting.
* Contribute to Head Office reporting when required.
* General support of Centre Management Departments.
What We're Looking For
* Strong customer service and communication skills.
* Professional, organised, and detail focused.
* Ability to prioritise and manage multiple tasks.
* Proficiency in Microsoft Office; experience with MRI is an advantage.
* A team player who is flexible and adaptable.
Please forward covering letter and resume to:
Applications close Friday 17th October 2025. Only candidates selected for an interview will be contacted.
Application questions
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an Administration Role?
* Do you have experience in administration?
* Do you have customer service experience?
* Which of the following Microsoft Office products are you experienced with?
* Do you have previous invoicing experience?
* Do you have data entry experience?
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