Location: Surfers Paradise, AustraliaSector: ITSalary: $88,000.00 to $90,000.00 per annum
About The Langham Gold Coast
The Langham, Gold Coast has an opportunity for an experienced, motivated, and service-oriented Information Systems Manager to join the IT team. The role involves managing IT providers and technology contracts across the property.
Benefits
Live fully with Langham. The Langham Hotels & Resorts offers colleagues:
Benchmark and competitive remuneration
Sales Incentive Plans
Excellent Training Opportunities and Career Progression
Complimentary Meals & Laundry
6 Complimentary Hotel Nights at LHG Hotels and Resorts annually
A wide array of benefits and recognition incentives
Tasks & Responsibilities
As IT Manager, you will be responsible for managing all IT (software and hardware) across the property. You will establish and embed IT systems including the Front Office Property Management System, networks, internal IT systems, Point of Sale, Telephone, and HR systems.
You will oversee all computer technology contracts, supervise external contractors and providers, and ensure system efficiency and suitability for guests and colleagues. Additionally, you will design and implement new computer-based procedures to improve profitability, guest service, and operations.
Working as a guest-focused IT Manager, you will resolve complex IT issues, ensure optimal system performance, and respond promptly to guest and colleague queries with support and expertise. You will negotiate supplier contracts, manage project timelines, and coordinate third-party training to meet Brand Standards.
Qualifications & Experience
Ideal candidates will have held similar roles in a hotel environment and have proven experience establishing IT systems across organizations. Key attributes include:
Passion for service excellence
Excellent interpersonal and communication skills
Proven success in delivering IT projects with strong analytical and decision-making skills
Skills in networking, system backup/recovery
Strong vendor/supplier management capabilities
Highly organized with attention to detail
Tertiary qualifications in IT/IT Systems
Australian work rights
Hotel experience is highly desirable
About the Company
Langham Hospitality Group (LHG) is a global hotel company with properties in major cities across four continents, under The Langham Hotels & Resorts and Cordis Hotels & Resorts brands. It is part of Great Eagle Holdings, a leading property development company in Hong Kong.
The upcoming opening of The Langham, Gold Coast & The Jewel Residences, Gold Coast will bring a new level of sophistication to Australia’s playground. Featuring 169 guest rooms and suites, along with 170 luxury apartments, the property is located on the beachfront with stunning views of Surfers Paradise, making it the perfect place to relax and be inspired.
This job is posted from the Workinitiatives platform.
Salary: $88,000 - $90,000
Job Published: 07-04-2025
Application Deadline: 07-05-2025
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