Customer Service Specialist
In this dynamic role, you will manage customer orders, providing exceptional service and coordinating logistics. Your attention to detail and effective communication skills will enable you to work seamlessly within a supportive team environment.
To succeed in this position, applicants must possess at least 2 years of customer service experience and be proficient in SAP ECC. The ideal candidate will be a quick learner, able to adapt to changing priorities and maintain a high level of productivity.
The company offers a hybrid work model with attractive benefits, including health insurance and rewards programs. This is an excellent opportunity for individuals who value work-life balance and are motivated by the prospect of contributing to a global medical device company's success.
Key Responsibilities:
* Manage customer orders from receipt to delivery
* Provide exceptional customer service via phone, email, and in-person
* Coordinate logistics, including shipping and inventory management
* Maintain accurate records and reports
* Collaborate with internal teams to resolve customer issues
Requirements:
* Minimum 2 years of customer service experience
* Proficiency in SAP ECC
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
* High school diploma or equivalent required; degree preferred
Benefits:
* Hybrid work model (flexible schedule)
* Health insurance
* Rewards programs
* Ongoing training and professional development opportunities
* Chance to work with a global medical device company