Trainee Store Manager – Sales Mindset Required - F/T
Work with Real People
Enjoy a culture where respect and banter go hand-in-hand. We’re big-thinkers, who don’t do corporate fluff. We believe in real talk, in a fun team who’s always got your back.
Leading Industry Training
We invest in your learning and development from Day 1. You’ll start with our online learning modules, followed up with face‑to‑face Induction training, that is supported by on‑the‑job training and coaching.
Enjoy attending our very own 3‑day MBA style programme - where we show you how to run a profitable IT business.
Enjoy attending bi‑annual retreats and this year we’re heading over to Fiji for our first overseas retreat!
Serious Earning Potential
Your work ethic and drive determines your income. Earn six figures with excellent base rates, plus profit share.
Run Your Business within our Business
Our store leaders can enjoy 10% of all operating profits, as well as training and autonomy to make business decisions within their business.
Career Growth That’s Real
We’re expanding quick, growing from 12 to 16 stores in 2025. If you're ambitious, we promote from within so there’s plenty of runway to launch your career.
Streamlined Systems
Our in‑house software and processes are designed with input from the team. They are constantly being improved to make your job easier and more effective.
Generous Staff Discounts
Enjoy up to 60% off the products we stock — because looking after our team is just how we roll.
IT Expertise Not Required
We train the rest, we are looking for sales and business accumen first and we'll train the IT expertise.
About King IT
We have 16 stores between Cairns and Sydney in premium shopping centres and over 500,000 happy customers. King IT is redefining retail technology through our ROYAL experience. We're not just fixing devices – we're building richer, safer, more tech savvy communities one customer at a time.
What makes us different?
Real humans, real support – powered by cutting‑edge integrated systems
Culture that counts – built on care, respect, and accountability
Growth opportunities – 10 new stores in the pipeline for next year
Career progression – we promote from within and invest in our people
About The Role
As a member of our leadership team you’ll build a local brand that is renowned for being a trusted pillar in the community through genuine conversations and care with both your team and customers. You're not just selling products or directing staff – you're crafting and being part of a team that can deliver premium solutions that genuinely improve lives while driving business success.
Bateau Bay has plenty of cheap providers. That’s not us. We’re building a premium, accountable service culture: clear scope, proactive updates, proper parts, and real warranty. We charge fairly for doing it right the first time—and we stand behind our work. If you take pride in professionalism and want to help set a new bar for service in CQ, you’ll love the mission and the momentum here.
Think of our business like a steakhouse degustation experience, not takeaway fast food – every interaction is thoughtful, personalised, and designed to leave a lasting impression.
What You'll Do
Develop your team – with feedback and coaching part of our culture your team will grow with you.
Build your business – with local networking and consistent service delivery standards your business will flourish.
Become a leader – with your training, support, motivation and accountability your leadership skills will bring your team with you to new heights.
Build trust instantly – customers will feel comfortable sharing their personal data and devices with you and your team.
Translate tech‑speak – you and your team will turn complex problems into simple stories and relatable analogies anyone can understand.
Uncover real needs – your people will engage deeply to discover what customers actually need, not just what they think they want.
Deliver the ROYAL experience – using our proven 16‑step sales process and SPADES methodology your team will personalise every interaction.
What we are looking for
Commercial acumen — You have the drive and determination to develop your business management credentials, driving stong and wise decision making.
Ownership — You will have the drive to own your role and your business within our business seeking to grow with us.
Tech problem‑solving — You're the family's go‑to for tech help and comfortable with smartphones. We'll train you from there.
Commitment — You want a career, not just a job. We're looking for people who grow with us long‑term.
Excellence in any field — You've achieved standout results in business, sport, hobbies, or community work.
Interpersonal skills — You build trust quickly and connect genuinely with people from all walks of life.
Problem‑solving mindset — You see challenges as puzzles to solve and naturally figure things out.
Adaptability — You thrive in fast‑paced environments and stay calm when priorities shift.
Teamwork — You collaborate naturally and help others succeed. No lone wolves here.
Initiative and drive — You're a self‑starter who creates opportunities and chases growth.
Onshore Sponsorship Considered — We can sponsor the right on‑shore candidate (already in Australia looking to migrate) on an employer‑sponsored visa. If you have excellent written and spoken English.
People In and Out of Industry - People who excel with us often come from value‑based service environments Telstra/Optus/Vodafone, banking, insurance, hospitality supervisors, real estate, medical and healthcare, and childcare. If you’re used to diagnosing needs, explaining options, connecting with people, protecting scope, and owning outcomes, and comfortable learning how to ask for the sale you’ll feel right at home.
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