An Australian telecommunications company is seeking a Manager for Contact Centre Management in Sydney. This pivotal role involves leading a team to deliver high-quality managed services in incident and problem management. The ideal candidate will have over 10 years of experience in a technical role within an ITIL-aligned environment, exceptional leadership skills, and a strong understanding of stakeholder engagement. This position offers competitive remuneration, flexible working arrangements, and a focus on diversity and inclusion.#J-18808-Ljbffr