Insurance Career Starter:
The role of Client Service Officer offers an exceptional chance to kickstart your career in the insurance sector with extensive growth opportunities and comprehensive support for professional development.
Key Responsibilities:
* Contribute significantly to client retention by supporting the existing client base while establishing robust relationships.
* Manage incoming and outgoing communication via calls and email correspondence.
* Identify opportunities for upselling and cross-selling to maximize client value.
* Respond promptly and accurately to client and insurer inquiries.
* Ensure meticulous documentation of all interactions and direct follow-up actions to the relevant recipients.
* Regularly follow up on documentation from clients and insurers.
* Support a senior broker with high net worth clients.
* Handle invoice reconciliation tasks.
* Assist with miscellaneous administrative duties as required.
Requirements:
* At least 1 year of experience in a similar position, preferably within the insurance or sales sectors.
* Willingness to complete the Tier 1 Insurance Broking qualification within the first six months.
* Demonstrate professionalism, excellent communication skills, proactive nature, exceptional organizational abilities, and strong interpersonal skills.
Benefits:
* Work in a dynamic office environment with a supportive team.
* Access tailored career development and training programs to support continuous learning.
* Benefit from wellness initiatives and an employee assistance program for mental and physical well-being.
* Participate in rewards programs and the Employee Stock Purchase Plan.
* Enjoy the opportunity to join a multinational financial services company with incredible growth prospects.
About Us:
* We are dedicated to fostering diversity, equity, and inclusion.
* Every application received is reviewed by a real person, never by AI.
* We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.