We're on the lookout for a talented Sales Assistant to join our dynamic team!
About The Role
As a Sales Assistant, you will be responsible for delivering exceptional customer service and creating an engaging shopping experience for our customers. You will work closely with colleagues to maintain a well-presented store environment, manage stock levels, and process sales transactions accurately.
* Customer Service Expertise: Provide world-class customer service by actively listening to customers' needs, responding promptly to queries, and resolving issues efficiently.
* Product Knowledge: Continuously expand your knowledge of products, including tea and brewing expertise, to provide accurate information to customers.
* Store Maintenance: Maintain a high level of visual merchandising standards, manage stock levels effectively, and ensure the store is tidy and well-organized at all times.
What We Offer:
* Competitive Salary: Enjoy a competitive salary with opportunities for bonuses based on individual and team performance.
* Tea and More: Enjoy a 50% discount on purchases in-store, plus endless cups of tea.
* Recognition and Rewards: Be recognized and rewarded for your contributions through our Moment Makers program, featuring exciting prizes.
* Flexible Working: Enjoy flexible working arrangements, including hybrid work options, to achieve a better work-life balance.
* Employee Support: Access to our Employee Assistance Program (EAP) for support and guidance when needed.
About You:
* Candidate Profile: A self-motivated and results-driven individual with excellent communication skills, able to work in a fast-paced environment.
* Experience: Previous customer service or retail experience is highly advantageous but not essential.
How to Apply:
Don't worry if you don't tick every box – we'd love to receive your application if most of your experience matches and you think you'll thrive in this role. All qualified applicants will receive consideration for employment without regard to their background. We're committed to responding to every applicant. No agencies, please – we've got this one brewing in-house.