Business Experience Coordinator (JOB-331801)
Location: Gold Coast, Australia | Sector: Pharmaceuticals | Salary: Competitive
Department: Business Experience Specialist
Location: Hismile HQ, Gold Coast
Type: Full Time (open to part-time to start)
About the Role:
This entry-level opportunity is ideal for recent Business or Marketing graduates eager to start their careers in a global company. You will gain practical experience across various business areas and build a solid foundation in the operations of a fast-paced, high-growth organization.
About Hismile:
Founded in 2014, Hismile has become a leading disruptor in global oral care, with products available in over 40,000 retail outlets worldwide. Our innovative range includes the viral Colour Corrector and popular flavored toothpastes, redefining oral care and making it more enjoyable for daily use.
About the Team:
Our culture emphasizes collaboration and creativity. With 100 team members across Operations, Digital, Marketing, Creative, Customer Experience, and People & Culture, we work together to achieve excellence.
Key Responsibilities:
* Customer Experience: Manage email, social media, reviews, and disputes
* Operational Support: Assist with fulfillment, administration, lab data, and supply chain
* Brand Experience: Coordinate Smile School, activations, and university events
* Marketing Support: Support community engagement, campaign emails, and manage inbox overflow
* People & Culture Support: Assist with café operations, events, and warehouse activities
Skills:
* Strong organizational skills
* Excellent communication abilities
* Effective team collaboration
* Attention to detail
* Problem-solving skills
Additional Responsibilities:
* Coordinate business operations and experiences
* Assist in planning and executing events and programs
* Manage communications with clients, partners, and stakeholders
* Maintain accurate records of business activities
* Provide administrative support as needed
Qualifications:
* Bachelor's degree in Business Administration or related field (preferred)
* Previous internship experience in a similar role (highly desirable)
* Knowledge of the social care industry (a plus)
* Ability to multitask and prioritize effectively
What You’ll Love About Hismile:
* Competitive salary plus superannuation
* Daily meals prepared by in-house chefs
* Free barista-made coffee daily
* Access to in-house gym and wellness facilities, including sauna and ice baths
* On-site showers, lockers, and amenities
* Indoor and outdoor collaboration spaces
* Maternity/paternity leave allowances
* Regular team events and activities
* Free parking at HQ
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