JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
The Community Manager will be part of the new Melbourne Office Workplace Experience Community and is responsible for leading the team in forging a lasting, open and collaborative relationship with clients through the delivery of a unique and authentic experience.
You will be a key player in the implementation of all internal and external communication strategies and events management to drive a purposeful fusion of life and work, based on authentic human experiences.
**An Overview of the role**:
Create a fun an impactful engagement strategy for all guests, employees and key stakeholders
Embed a culture of empowerment, engagement and fulfilment amongst the wider Facilities team
Utilise data analytics to develop client support and feedback
Share regular event and celebration content through internal communications as well as through external methods
Champion monthly meetings with stakeholders to enhance meaningful relationships
Organise facilities and manage all event details such as décor, catering, entertainment, transport, invitees, equipment and promotions
Provide outstanding customer service and organise memorable events which exceed client expectations
Drive the wider campus team to achieve all KPI's as set out in the account plan
Ensure the team is well trained on all facilities policies, procedures and systems
**Sounds like you? This is what we are looking for**:
Experience in management of front of house experience in hospitality or real estate
Impressive portfolio of previously managed events
Exceptional time management and communication skills
Ability to build and sustain productive business relationships
Customer focused with the ability to interface and relate to different organisational stakeholders
Strong team player and a motivational leader who strives to create a collaborative environment
**What you can expect from us**:
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.