Work Location 23 West Street, Mount Isa
Directorate Corporate Services
Section Revenue and Customer Services
Reports to Revenue and Customer Services Coordinator
Annual Salary Band $79,793.00 -$84,067.00
Classification Level 3, Mount Isa City Council Certified Agreement 2018
Engagement Type Full-Time, Ongoing
This position is responsible for the accurate and efficient maintenance of Council's rating and accounts
receivable system including the timely collection of outstanding rates and charges and accounts receivable
related debts. The revenue officer will be required to complete reconciliations and provide reports as
requested and provide assistance across areas of the financial accounting function through the raising of
rates, water and general revenue for Council. A strong knowledge of rates is essential for this role.
* An understanding of local government, rating procedures, and related sections of the Local
Government Act 2009.
* Comprehensive knowledge of, or the ability to acquire knowledge of, the policies, procedures and
standards applicable to rating and accounts receivable and debt recovery functions.
* Ability to accurately process and maintain data and financial transactions.
* Excellent communication and interpersonal skills including negotiation and conflict resolution.
* Self-motivated with demonstrated problem solving and decision-making skills.
* High level time management and organisational skills with the ability to complete tasks and
projects within deadlines.
* Experience in the use of the Microsoft Office Suite, particularly Excel and Civica (Authority System).
* Experience using property and rating systems to levy rates and charges, and account receivable
systems to issue invoicing, or the ability to quickly learn new systems. Ability to work
autonomously as well as participate as a collaborative and productive team member.
* Ability to maintain confidentiality and to exercise discretion in a professional manner.
* Experience within a Council's property or revenue environment is a distinct advantage.
KEY RESPONSIBILITIES
This position is responsible for the following areas and includes but is not limited to:
* Data Integrity. Ensure all ratepayer and accounts receivable records are accurately recorded in a
timely manner.
* Internal control. Ensure implementation of relevant internal controls within the revenue function.
* Reporting. Prepare reports and provide information required to all internal and external
customers.
* Reconciliation. Ensure accurate reconciliation of ledger accounts and end of year reporting.
* Financial. Undertake financial transactions, cash handling, receipting and banking processes in
accordance with established procedures.
• Financial Accounting. Assist with functioning of Council's statutory reporting and revenue
collections areas in line with statutory requirements and Council's customer service framework.
* Additionally, this position may be required to conduct other duties as lawfully directed by the
reporting manager and out-of-ordinary hours work may be required from time to time.
KEY PERFORMANCE INDICATORS
* Provision of professional advice in accordance with relevant legislation and recognised industry
standards;
* Practical working knowledge of computer systems, particularly Windows based software and
computerised financial management systems.
* Demonstrated well-developed analytical and problem solving skills;
* Demonstrated high level of confidentiality and discretion when dealing with customers, colleagues
and sensitive correspondence.
* Proven customer service skills.
* An ability to meet deadlines under conflicting pressures.
* Ability to work within a team and participate in activities as a team member and support other
officers.
WORK HEALTH AND SAFETY
All employees of Council have an obligation to comply with Work Health and Safety legislation including
Council's Work Health policies, procedures, and work instructions.
WHAT'S IN IT FOR YOU?
When joining Mount Isa City Council, you are provided with pathways and opportunities to grow and
achieve your potential. Eligible employees can access our Employee Assistance Program, elect to join our
free Immunisation Program, and enjoy sporting reimbursement opportunities. Full-time employees receive
5 weeks annual leave (pro-rata to part-time employees, not applicable to casual employment) to enjoy time
outside the workplace
MOUNT ISA CITY COUNCIL VALUES
We consider our values vital in how we serve our community. Mount Isa City Council's values are Integrity,
Service and Accountability.
INTEGRITY SERVICE ACCOUNTABILITY
HOW TO APPLY
What to include in your application:
To assess your suitability, please provide the following information:
* Write a maximum of 2 pages on how your experience, abilities, knowledge and personal qualities
meet the position requirements of the role.
* Your current CV or resume, including two referees who have a thorough knowledge of your
capabilities, work performance and conduct within the previous two years.
Submitting your application:
* Submit online at: or
* Email Human Resources on
* Both word and PDF are accepted file formats.
Please note that:
* Council undertakes a range of checks and assessment methods to assist in selection, including
criminal history checks, pre-employment medical etc.
* Mount Isa City Council is an Equal Employment Opportunity employer. Council strongly
encourages all suitable applicants to apply for this role.
* Applicants must be eligible to live and work within Australia.
Creation Date 6 March 2024
Reviewed Date 2 April 2025
Contact Human Resources – 07 4747 3389
Closing Date 17 April 2025