About the Role
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As an Ice Cream Ambassador, you will be the face of our brand, responsible for delivering exceptional customer service and creating memorable experiences for our guests.
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Key Responsibilities
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We are seeking a highly motivated and enthusiastic individual who is passionate about providing outstanding customer service. Key responsibilities include:
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* Fostering a positive and welcoming environment for all guests;
* Ensuring that every guest receives friendly and efficient service;
* Maintaining a culture where our guests are our top priority;
* Developing strong relationships with all team members;
* Ensuring each shift is run as effectively and efficiently as possible;
* Following Baskin-Robbins training and systems;
* Ensuring food safe practices are always followed;
* Customer service;
* Stock rotation;
* Completing checklists.
Requirements
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To succeed in this role, you will need to possess:
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* A passion for excellence and a commitment to delivering exceptional results;
* Strong communication and interpersonal skills;
* Ability to work effectively in a fast-paced environment;
* Flexibility and adaptability in response to changing situations;
* Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Benefits
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We offer a range of benefits to support your career growth and well-being, including:
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* On-the-job training and development opportunities;
* Flexible shifts to suit your commitments outside of work;
* Access to nationally accredited traineeships in retail and hospitality.
What We Offer
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At Baskin-Robbins, we pride ourselves on being a company that values its employees and strives to create a positive and inclusive work environment. As an Ice Cream Ambassador, you will have the opportunity to work with a talented team, develop new skills, and contribute to the success of our business. We offer competitive pay rates, flexible working hours, and a fun and dynamic work environment.