**About Us**:
At Meliora Marketing, we're not just another e-marketing agency. We're on a mission to become Australia's foremost marketing brand, setting the standard for innovative marketing services in the betting industry.
**About the Role**:
We're currently seeking dynamic individuals to join our team as **Reactivation Sales Agent.** This is a full-time position based at our office in Adelaide, offering 8-hour shifts, Monday to Friday.
We're looking for enthusiastic and motivated individuals eager to join our vibrant, passionate, and driven team. As a rapidly growing company, we offer ample opportunities for career advancement to those who are ambitious and goal-oriented. **While previous customer service or sales experience is preferred, recent graduates are also encouraged to apply. Ultimately, we value attitude and communication skills above all else.**
**Responsibilities**:
- Proactively reach out to inactive players via phone to encourage their return to our betting platform.
- Provide exceptional customer service by addressing player inquiries, resolving issues, and ensuring a positive player experience.
- Build and maintain strong relationships with players, understanding their preferences and tailoring offers and promotions to re-engage them.
- Utilize effective communication and persuasion techniques to convey the benefits of returning to our online casino.
**Perks of Working With Us**:
- Provision of a laptop
- Positive work culture
- $500 annual allowance for upskilling/training courses
- Growth opportunities
- Relocation package within Australia
- Fully stocked drink and snack area
- A supportive team within a fantastic company culture
**Our Recruitment Process**:
- Initial interview with our Talent Acquisition Team to discuss your experience and the role in more detail.
- Second interview with our Hiring Managers at our Adelaide office.
- Reference checks.
We encourage you to come prepared with any questions you may have for each meeting.
Ready to take your career to the next level? Join us
**Salary**: $45,000.00 - $55,000.00 per year
**Benefits**:
- Free drinks
- Free food
- Relocation assistance
Schedule:
- 8 hour shift
- Day shift
- Fixed shift
- Monday to Friday
- No weekends
**Experience**:
- sales or customer support: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Ability to Commute:
- KINGSWOOD, SA 5062 (required)
Ability to Relocate:
- KINGSWOOD, SA 5062: Relocate with an employer provided relocation package (required)
Work Location: In person