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Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job – it's our purpose.
Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference.
We're a team of fast-paced fixers, empathetic experts, and outcomes drivers who care about doing the right thing well.
Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence.
Here you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work.
When you're here, you're part of something bigger, a team that shows up, stands together, and leads with purpose.
Overview
Gallagher Bassett (GB) is Australia and New Zealand's premier third-party claims administrator.
We manage claims on behalf of insurers, brokers, government bodies, and self-insured organisations.
We're part of the leading global risk-management and insurance group Arthur J. Gallagher & Co.
Life at GB is an adventure – fast-paced, unpredictable, challenging, and deeply rewarding.
It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.
We offer flexible working options, supportive learning and career pathways, ongoing training, strong succession planning, mentoring and training programs.
We are excited to announce a new Injury Management Specialist opportunity, based in Alice Springs, offering work-life balance.
Reporting to the Team Manager, you will join a collaborative team, providing advice, quality assurance and coaching to our Claims personnel, and contributing to best-practice injury management support.
How You'll Make an Impact
Support claims teams across injury-management activities, including treatment and recovery strategies, injury-management planning, treatment provider liaison, etc.
Provide coaching to Claims teams around best-practice injury management, feedback and training.
Collaborate with Claims teams and broader specialist functions, including Return to Work, Mental Health and Technical Support.
Participate in a range of operational projects and business initiatives.
About You
Previous experience as an Injury Management Specialist within an insurer setting, including workers' compensation, CTP, etc.
Tertiary qualifications in allied health (exercise physiology, physiotherapy, nursing, etc.).
Strong coaching ability with an approachable attitude.
Exceptional time-management and organisational skills.
Highly developed communication skills, with the ability to engage at all levels of the organisation.
A strategic mindset and approach to work.
A strong sense of team and collaboration.
A resilient attitude.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.
As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Compensation & Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum core benefits you'll receive, depending on your job level these benefits may improve:
4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
Two paid volunteer days annually
Health Insurance Discounts with our Group Insurance Plan
Employee Stock Purchase Program
Paid parental leave
Other benefits include:
Flexible and hybrid work arrangements
Mental Health and Wellbeing Support for yourself and immediate family members
Employee Recognition Awards and Service Milestone Recognitions
Peer Support Program
Annual flu vaccinations
Access to Reward Gateway – discount offers at over 350 retailers
And more...
We Value Inclusion and Diversity
Inclusion and diversity (I&D) is a core part of our business and is embedded into the fabric of our organization.
For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities.
We see inclusion as a conscious commitment and diversity as a vital strength.
By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Business Development and Sales
Industries
Insurance
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