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Client services

Gough Recruitment NSW
Posted: 3 February
Offer description

Client Services & Administration Coordinator

Property Investment & Lending | Cronulla

A well-established property investment and lending business based in Cronulla is looking for a reliable, confident Client Services & Administration Coordinator to join their small, professional team.

This is a long-term, stable role supporting both our buyers agency and lending businesses. The role is focused on post-sale and post-approval client service, follow-ups and administration. Ideal for someone who enjoys being organised, client-focused and seeing things through properly.

Why This Role?

* Stable, full-time position in an established business
* Small, supportive team with a down-to-earth culture
* Varied role across property investment and lending
* Loyal, repeat clients and well-established systems
* Office-based role in Cronulla (no city commute)
* Opportunity to become a trusted, long-term part of the business

Salary: Competitive package $85k - $120k, depending on experience.

You'll be the central point of contact for existing clients, ensuring a smooth and well-managed experience after property purchase or lending approval.

Key responsibilities include:

* Providing high-quality customer service to property and lending clients
* Managing client touchpoints, check-ins and follow-ups
* Email management and client correspondence
* Coordinating meetings with property and lending consultants
* Ensuring follow-ups are completed and clients feel informed and supported
* CRM management, data entry, scheduling and general office administration
* Supporting lending clients post-approval and post-settlement
* Keeping clients informed of next steps, timelines and documentation
* Booking buyer appointments and property inspections
* Assisting with post-sales administration, including rental reviews and rental increase processes

About You

You're organised, proactive and comfortable dealing with clients. You enjoy follow-through and work well in a small-business environment.

You'll ideally have:

* Experience in real estate, lending, finance or administration support
* Strong customer service instincts and excellent follow-up habits
* Confidence managing client communication and expectations
* High attention to detail and strong organisational skills
* Ability to work independently without micromanagement
* Thick skin, no ego and a practical, team-first attitude
* Local to Cronulla or surrounding areas

What's On Offer

* Competitive package $85k - $120k (based on experience)
* Long-term stability and genuine job security
* Exposure to both property investment and lending
* Supportive, professional, no-drama team environment

To Apply:

Please call Vanessa Necovski on for more information or email your CV to

All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.

Not looking yourself but know someone right for this role? We offer a $250 referral voucher for any successfully placed referral - ask me how

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