Hotel Job Opportunity
We are seeking a highly skilled and enthusiastic Guest Services Agent to join our dynamic team in Adelaide.
This role is focused on delivering exceptional guest experiences, responding to inquiries, and ensuring seamless front office operations.
Main Responsibilities:
* Enhance guest satisfaction through proactive engagement and timely issue resolution
* Maintain accurate records and reports for front office operations
* Collaborate with colleagues to achieve excellent service standards
Requirements:
* Strong communication and interpersonal skills
* Previous experience in hospitality or customer-facing roles
* Flexibility to work across a 7-day roster, including nights and weekends
Benefits:
* Ongoing training and development opportunities
* A supportive and dynamic team environment
* The chance to make a real difference in guests' lives