Job Title: Centre Administrator
The Victorian Government is establishing early learning centres across the state as part of the Best Start, Best Life reforms. This role is for an administrator to work in one of these centres, providing support and services to families and staff.
Job Description:
The Centre Administrator will provide administrative support for all aspects of operation of the centre. This includes managing systems related to payroll, enrolments, attendance, and Child Care Subsidy. The administrator will be a key point of contact for families, greeting visitors to the centre and providing information and answering queries by phone, email and in person.
Key Responsibilities:
* Work with the central office to prepare the centre for opening.
* Provide information and support to families regarding enrolment, orientation and general operations of the centre.
* Build and maintain strong relationships with families, colleagues, suppliers and the central team.
* Data entry into the Child Care Management System, payroll systems and reporting.
* Process payments.
* Answer and direct telephone calls, ensuring prompt and professional responses to all inquiries.
* Monitor centre security, including at entrances and exits.
* Perform various administrative tasks as required, including communications, team planning, and accepting deliveries.
* Operate in accordance with regulations and policies and procedures.
Capabilities:
* Administration: Performs day-to-day administrative tasks including enrolment processing and support, Child Care Subsidy management, payment processing, staff onboarding, rostering and payroll, record keeping, inventory, maintenance, orders, and deliveries. Confidence in using administrative software and systems.
* Compliance and Child Safety: Operates according to the requirements of the Education and Care Services National Law and Regulations, National Quality Standards (NQS), Child Protection and Child Safe Standards, approved Frameworks, and policies and procedures. Ensures adherence to relevant financial and compliance frameworks and policies to maintain high standards of financial integrity and operational compliance.
* Communication: Key point of contact for families, providing information and answering queries by phone, email and in person. Assisting with communication tasks such as distributing information to staff, families and stakeholders.
* Personal Attributes: Demonstrates the Victorian Public Sector Values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
* Flexibility and Adaptability: Operates well in a flexible and changing environment and manages workload efficiently to meet the centre's needs. Demonstrates initiative and seeks guidance and direction from senior colleagues when unsure.
* Working Collaboratively: Supports a culture of collaboration within the centre and builds effective relationships with stakeholders and the community to maximise impact of the centre.
* Organisational Skills: Excellent time management and ability to prioritise tasks effectively. Uses problem solving skills to complete administrative tasks, maintain accurate records, and ensure the service operates efficiently.
* Financial Management Skills: Demonstrates financial acumen and a strong commitment to following policies, procedures, and financial compliance.
Selection Criteria:
* Criterion 1: Demonstrates the skills and experience to fulfill the Role Requirements of Administration, Compliance and Child Safety and Communication.
* Criterion 2: Personal Attributes – please see the Capabilities section above for more detail.
* Criterion 3: Organisational Skills – please see the Capabilities section above for more detail.
* Criterion 4: Financial Management Skills – please see the capabilities section above for more detail.
Diversity and Inclusion:
The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms – culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.
Benefits:
The department offers a range of benefits to its employees, including access to training and development opportunities, flexible working arrangements and a supportive and inclusive work environment.
Others:
Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.
],