Overview
Join to apply for the
ServiceNow Developer - ITSM
role at
Westpac Group
.
This role is part of the Infrastructure and Service Management team and offers a fantastic opportunity for a developer with a couple years' experience looking to progress their ServiceNow career. Working within the IT Service Management (ITSM) squad, you'll work with an experienced and talented team responsible for delivering new and exciting capabilities as we strive to be at the forefront of ITSM strategy and innovation.
Responsibilities
Work in an Agile or Scrum software development setting
Work with BAs, Scrum masters and tech leads to refine backlog stories and provide technical input regarding ServiceNow configuration, best practice and platform features
Document detailed designs and estimations
Use your technical skills to develop the solution and provide peer support
Contribute to the efficient operation of the squad and overall release train
What do I need?
A positive attitude and team-first mindset
Good knowledge of ITSM processes and ITIL with ITIL v4 certification preferred
Knowledge of ServiceNow configuration, customisation and administration
Relevant certifications of ServiceNow CSA and CAD
Experience with Client Scripts, Business Rules, UI Policies, UI Actions, ACLs and forms workflows
Working knowledge of other ServiceNow modules including ITOM, CMDB, Report/ Performance Analytics and Service Catalog/Portal
Knowledge of HTTP, REST, and API design best practices
Proficient in programming languages, such as C, C++, Java, Python or .NET is desirable
Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help your grow your career within the bank
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
How to apply
To get started, simply click on the APPLY or APPLY NOW button.
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Seniority level: Associate
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Banking, Financial Services, and Investment Banking
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📌 Servicenow Developer - Itsm
🏢 Westpac Group
📍 Sydney